Refund Policy.

Days are counted from the day you book.

If you cancel

• Within 14 days of booking: full refund.

• After 14 days: no refund. You can move your seat to the next event or give it to someone else. Tell us first.

• Once the event starts: no refund, even inside the 14 days.

If we cancel

If we cancel or move the event, you choose a full refund or full credit toward the next event.

How to ask

Email hello@csmasterclass.co with your name and your booking confirmation. We reply within 2 business days. Refunds go back to the payment method you used, in Canadian dollars, and usually arrive in 5 to 10 business days.

What we do not refund

• Travel and accommodation.

• Gear you bought for the event.

• Time off work.

• Your ticket, if you are removed for breaking the conduct rules in the Terms of Service.